Customer Service Representative

Company: CrossCountry Freight Solutions
Location: Bismarck
Posted on: April 4, 2025

Job Description:

Do you like to be on the phone talking with Customers?

Prefer a fast paced environment?

Get satisfaction by helping people solve problems?

Would you like a Casual Dress code and FUN work environment?

YES, YES, YES---then CrossCountry Freight Solutions has a job for you. As an LTL trucking company, we deliver a wide variety of freight to business and residential throughout the upper Midwest. We are now hiring for a Full-time Customer Support Specialist at our Bismarck, ND location. We are seeking a forward thriving, highly motivated, team orientated individual to work in a fast paced environment.

This position will handle incoming phone calls and interact with our customers in a courteous and professional manner. Take necessary shipping information from customers to schedule pick-ups and route shipments based on established policies and procedures. Process and confirm orders. Refer callers to appropriate personnel.

Hours: Monday - Friday, 10am-6:30pm (Central Time) No weekends! No Holidays!

Pay: $17-$20/hour DOE

Benefits:

* Medical, Vision, Dental, Supplemental, and Life Insurances available.
* Paid time off, paid holidays, paid community volunteer time, 401k retirement plan and QUARTERLY match.
* Casual dress code
* Bilingual - preferred but not required.

#CCADM

Keywords: CrossCountry Freight Solutions, Bismarck , Customer Service Representative, Sales , Bismarck, North Dakota